Refund & Cancellation Policy

DBDK Payment Solutions PVT. LTD. Refund and Cancellation Policy

1. Customer Satisfaction Commitment

At DBDK Payment Solutions PVT. LTD., we prioritize customer satisfaction. If you are dissatisfied with our services, you may be eligible for a refund, provided that the reasons are valid and supported by an investigation. We encourage users to carefully review the service details before making a purchase.

2. Cancellation Policy

To request a cancellation, please reach out to us through the Contact Us section on our website.
Cancellation requests must be submitted at least 7 business days before the end of the current service period.
Requests received later than this timeframe will be considered for the next billing cycle.

3. Refund Policy

We strive to deliver high-quality payment solutions and services.
If you are not fully satisfied with our services, you may request a refund.
Refunds will be processed using the original payment method:
If paid via credit/debit card, the amount will be refunded to the same card.
If paid through a payment gateway or bank transfer, the refund will be credited to the original account.
Refund requests will be subject to internal review and approval.
For any further assistance, feel free to contact our support team.